Returns & Exchanges
At White Mountain Ski Co, we want you to be fully confident in your gear; if you are not satisfied, you can return unused items within 30 days of purchase. Please ensure all tags are attached and equipment remains in its original, unmounted condition for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package Your Gear
Carefully pack your items in their original packaging, ensuring that skis, boots, or apparel are protected to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once our technicians inspect the gear, your refund will be processed within 5-7 business days.